Christmas opening hours

Our offices will close at midday on Friday 19th December and will reopen at 9am on Monday 5th January.  

On Wednesday 24th, Thursday 25th and Friday 26th December our offices will be closed.

On Monday 22nd, Tuesday 23rd, Monday 29th  and Tuesday 30th December, there will be a limited number of staff answering incoming calls and emails. Emergency contractors will provide a service throughout the holidays – emergency contacts are here.  As contractor rates may be higher than normal during this time, please only contact them in the event of a genuine emergency. 

We wish you all a very merry Christmas and a Happy New Year.

Coronavirus

Although restrictions have been lifted, we appreciate that many clients and staff may still be worried about the spread of Coronavirus. 

In line with government guidelines, our offices at 135-137 Dyke Road are open but can be visited by appointment only.  Certain social distancing measures, such as perspex screens and sanitiser stations, remain in place. 

We are still encouraging clients to watch a video tour prior to undertaking a viewing in person.  Requests for physical viewings may involve pre-screening questions.

Depending on infection rates, certain members of staff may combine remote working with office working.  Adopting this hybrid model will enable us to provide the high level of service to which our clients are accustomed.  Staff who work remotely have full access to email and calls to their direct line are diverted to their mobile. 

For general enquiries, please continue to call 01273 760007 or email lettings@arlets.co.uk.

As always, the processes for property inspections and viewings will be guided by our governing body, ARLA, in line with the advice from Public Health England. 

If you have any queries or concerns, please do not hesitate to get in touch with your usual contact.  The health and wellbeing of our staff and customers remains our priority.